Blue Star Ferries

Blue Star Ferries

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Updated:23 July 2025
Author:Georgia B.
Discover all you need to know about Blue Star ferries, one of the leading ferry companies in Greece. Sit officia amet proident amet adipisicing ut fugiat est ullamco velit laborum in.Sit officia amet proident amet adipisicing ut fugiat est ullamco velit laborum in.

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Blue Star Ferries is a Greek ferry company established in 1965 and a subsidiary of Attica Group, along with Hellenic Seaways, ANEK Lines, and Superfast Ferries. It operates one of the largest domestic networks in Greece, serving popular routes from Piraeus port in Athens to the islands of the Cyclades, Dodecanese, North Aegean, Sporades, Saronic, and Crete. The most popular routes include Piraeus-Santorini, Piraeus-Rhodes, and Piraeus-Naxos.
The fleet includes 9 conventional vessels sailing under the flag of Greece, the most popular being Blue Star Delos, Blue Star Naxos, and Blue Star Patmos. All vessels are equipped with garages for vehicles. Most ferries offer cabins, aircraft-type seats, and modern onboard facilities for comfortable short and long-distance travel.

1. Destinations and Routes

Blue Star Ferries operates its signature domestic services between Athens (Piraeus) and the Aegean islands all year round. The company's network covers the Cyclades, Dodecanese, North Aegean, Sporades, Saronic, and Crete, with frequent departures from Piraeus and regular stops at major island hubs such as Paros, Naxos, Mykonos, Syros, Chios, Samos, and Rhodes. Most sailings depart in the morning or evening, with journey times ranging from a few hours to overnight crossings.
The Athens-Mykonos and Athens-Santorini routes are among the most popular, operating daily and year-round. The Athens-Paros and Athens-Naxos routes also see strong demand, especially during the summer season.
In the Dodecanese, the Athens-Rhodes and Athens-Kos routes are key connections, with year-round availability and increased frequency during the high season. Other popular routes include Athens-Patmos, Athens-Leros, and Athens-Symi.
For the North Aegean, Blue Star Ferries maintains regular year-round links such as Athens-Chios and Athens-Lesvos. The Athens-Samos and Athens-Ikaria connections are also active, though more seasonal in frequency.
The company also operates several Public Service Obligation (PSO) routes, otherwise known as non-profit lines, connecting smaller islands that require government subsidy to maintain essential services. The Athens-Anafi, Athens-Karpathos, and Athens-Halki routes are among the key subsidised connections and are available throughout the year. Other PSO-supported routes include Athens-Methana, Athens-Amorgos, Athens-Koufonisia, and Athens-Astypalea.
For those heading to Crete, Blue Star Ferries operates routes such as Athens (Piraeus)-Heraklion and Athens (Piraeus)-Chania throughout the year, with added frequency during the peak summer months.
Connections between the islands themselves are also offered, particularly during the summer. Some of the most used inter-island links include Paros-Naxos, Naxos-Amorgos, Kos-Rhodes, and Chios-Lesvos.

2. Vessels

Blue Star Ferries operates a modern fleet of conventional Ro‑Pax (Roll-On/Roll-Off Passenger) vessels.
  • Blue Star Delos, constructed in 2010, measures 145 meters long and 23 meters wide. It accommodates around 2,400 passengers and over 430 vehicles. The ship primarily runs the Piraeus-Paros-Naxos-Ios-Santorini route.
  • Blue Star Patmos, built in 2012, measures around 145 meters long and 23 meters wide. It accommodates approximately 2,000 passengers and up to 430 vehicles. The ship serves the Piraeus-Lipsi-Kalymnos-Kos-Nisyros-Tilos-Rhodes-Kastelorizo and Piraeus-Patmos-Lipsi-Leros-Kalymnos-Kos-Symi-Rhodes-Kasos-Karpathos connections.
  • Blue Star Naxos, built in 2002, is approximately 124 meters long and 19 meters wide, with a capacity of 1,474 passengers and about 240 vehicles. The vessel operates on various routes in the Dodecanese and Cyclades, including the Piraeus-Syros-Paros-Naxos-Donoussa-Amorgos, Aegiali-Astypalea and Piraeus-Syros-Paros-Naxos-Iraklia-Schinoussa-Koufonisia-Amorgos-Katapola connections.
  • Blue Star Paros, constructed in 2002, measures 124 meters long and about 19 meters wide. It accommodates roughly 1,474 passengers and 240 vehicles. The ferry primarily runs the Piraeus-Syros-Tinos-Mykonos route.
  • Blue Star Mykonos, constructed in 2005, measures 141 meters long and 21 meters wide and holds up to 1,915 passengers and 418 vehicles. The vessel operates mainly on the Piraeus-Mykonos-Ikaria-Fourni-Samos-Chios-Lesvos-Limnos-Kavala route.
  • Blue Star Chios, built in 2007, measures 141 meters long and 21 meters wide. It accommodates about 1,782 passengers and 418 vehicles. The ship primarily runs the Piraeus-Santorini-Anafi-Heraklion-Sitia-Kasos-Karpathos-Chalki-Rhodes route.
  • Blue Star 1, built in 2000, measures about 176 meters long and 25 meters wide. It carries up to 1,890 passengers and 780 vehicles. It is primarily used on the Piraeus-Milos-Chania route as well as the Piraeus-Paros-Naxos-Ios-Santorini connection.
  • Blue Star 2, built in 2000, measures about 176 meters long and 25 meters wide. It can host 1,890 passengers and 780 vehicles. The ship mainly operates on the Piraeus-Syros-Patmos-Leros-Kalymnos-Kos-Rhodes crossing.
  • Diagoras, constructed in 1989, is 141 meters long and 23 meters wide. It accommodates 1,465 passengers and 274 vehicles. It primarily serves the Piraeus-Chios-Lesvos (Mytilene) route.

3. Seats and cabins

Blue Star Ferries offers a variety of seating and cabin options designed to suit different travelers' needs.

Economy Deck Seats

These are basic seats on indoor lounges or open-air areas, ideal for short daytime crossings.

Aircraft-type Seats

These are reserved, cushioned seats in numbered lounges. They offer more comfort and quiet than standard economy seating at a slightly higher price.

Business Class

Some ferries offer business class options, with comfortable chairs in spacious lounges and a quieter ambiance.

Cabins

Cabins are available in multiple configurations, typically 2-, 3-, or 4-bed, interior or with a window, and include a private bathroom and shower. For added convenience, there are pet-friendly cabins for passengers traveling with animals, as well as accessible cabins designed for people with reduced mobility.
For travelers seeking more comfort, Luxury (LUX) cabins are also available — usually outside cabins with a double bed and upgraded amenities.
These options do not vary significantly by vessel, but availability and pricing depend on route length.

4. Facilities

Blue Star Ferries offers a rich array of onboard facilities, most of which are consistent across vessels.

Eat & Drink

On most ferries, you'll find fast-food type restaurants, cafés, and snack bars, with menus offering Greek and international fare. Some ships include à‑la-carte dining.

Shopping Facilities

All vessels host an onboard boutique or souvenir shop, selling essentials, snacks, and travel goods.

Entertainment

The '@sea' infotainment portal, accessible on passengers' personal devices via Wi‑Fi, provides music, podcasts, real-time ship tracking, weather updates, and games, and is available across the fleet. On some vessels, there's also a kids' play area.

Pet-Friendly Facilities

The company welcomes pets on board, offering pet kennels, pet-friendly cabins, and dedicated outdoor pet areas. Pets over 10kg can travel on the outer decks and must be leashed and muzzled, while pets under 10kg can travel indoors as long as they are kept in appropriate carriers.

Accessibility Features

Vessels are fully wheelchair-accessible, including ramps, lifts, and special cabins/bathrooms for disabled passengers.

Wi‑Fi and Connectivity

Wi‑Fi is available fleet-wide, with paid plans sold onboard. Satellite roaming for calls and data is also supported.

Additional Services

  • Reception/Info Desk: Vessels boast reception desks that are staffed 24/7 for any travel inquiries or assistance.
  • Luggage & Valuables Storage: Dedicated storage areas are available on all ships, including refrigeration for perishables and safekeeping at the purser's.
  • ATM & Payphones: Onboard ATMs are available, along with satellite payphones.

5. Vehicle transportation

Blue Star Ferries transports all types of vehicles, including cars, motorcycles, campers, caravans, trailers, trucks, and bicycles. Bicycles are carried free of charge and can be stored in designated areas during the journey.
It should be noted that the "camping on board" option, which allows passengers to stay in their camper during the crossing, is not available.

6. Luggage

Passengers on Blue Star Ferries can carry up to 50 kg, or 1 cubic meter of luggage, free of charge. If a passenger exceeds the allowance, additional arrangements must be made with the Chief Purser, who may refuse excess baggage or direct it to paid storage.
Valuable possessions can be handed over to the Chief Purser for safekeeping, with a receipt issued. The company is responsible for the damage or loss of luggage on board only if it has been handed over for safekeeping and a relevant receipt has been issued. The company is not responsible for any loss of money, valuables, or luggage left in the cabins, the vessels' common areas, or inside vehicles.
The transportation of flammable and hazardous materials is strictly prohibited.

7. Pet policies

Blue Star Ferries allows each passenger to travel with up to five pets.
All ferries offer pet‑friendly cabins, which accommodate up to two pets. Pet kennels are also available on deck.
Alternatively, pets over 10kg must remain on the outer decks and must be leashed and muzzled if necessary. Pets under 10kg are allowed to travel indoors, as long as they are kept in appropriate carriers. Certified assistance dogs are allowed to travel indoors.
Pet owners are required to have their pet's valid health documents with them while travelling. The pet owner is held fully responsible for the care, safety, and hygiene of the pet.

8. E-tickets and Check-in

The company provides e-tickets that passengers can use either on their mobile devices or in printed form. After booking, travelers receive a reservation number and access code. We will notify passengers via email when they can complete the Web Check-In process, which can be done between 48 and 2 hours before departure. Once check-in is complete, the e-ticket is sent directly to the passenger via email or SMS.
To board, simply present the e‑ticket on your device (or printed) along with your photo ID.

9. Cancellation and amendment policies

Blue Star Ferries has specific cancellation and amendment policies that apply to both fixed-date and open-date tickets. These policies are based on how many days or hours before departure the change or cancellation is made. The terms vary between high season and low season, and there are also differences between routes. Below is an overview:

Cyclades, Dodecanese, North Aegean & Sporades Routes

High Season (15 April - 2 May & 9 June - 25 September)
  • Up to 7 days before departure: Tickets are cancelled without charge and are fully refundable, or they can be converted to open-date tickets or rebooked for another departure date.
  • Up to 4 hours before departure: A 50% cancellation charge is applied, or tickets can be converted to open-date tickets or rebooked for another departure date.
  • Up to the departure: A 50% cancellation charge is applied. Tickets cannot be converted to open-date or rebooked.
  • After departure: No refund is granted after departure, and tickets cannot be converted.
Low Season (All other dates)
  • Up to 3 days before departure: Tickets are cancelled without charge and are fully refundable, or they can be converted to open-date tickets or rebooked for another departure date.
  • Up to 1 hour before departure: A 50% cancellation charge is applied, or tickets can be converted to open-date tickets or rebooked for another departure date.
  • Up to the departure: A 50% cancellation charge is applied. Tickets cannot be converted to open-date or rebooked.
  • After departure: No refund is granted, and tickets cannot be converted or used.

Saronic Islands Routes

High Season (15 April - 2 May & 9 June - 25 September)
  • Up to 4 days before departure: Tickets are cancelled without charge and are fully refundable, or they can be converted to open-date tickets or rebooked for another departure date.
  • Up to 2 hours before departure: A 50% cancellation charge is applied, or tickets can be converted to open-date tickets or rebooked for another departure date.
  • Up to the departure: A 50% cancellation charge is applied. Tickets cannot be converted to open-date or rebooked. Exceptions are made for the Piraeus-Aegina-Agistri route; tickets can be converted to open-date tickets or for another departure date up to the departure date.
  • After departure: No refund is granted after departure, and tickets cannot be converted.
Low Season (All other dates)
  • Up to 1 day before departure: Tickets are cancelled without charge and are fully refundable, or they can be converted to open-date tickets or rebooked for another departure date.
  • Up to the departure time: A 50% cancellation charge is applied, or tickets can be converted to open-date tickets or rebooked for another departure date.
  • After departure: No refund is granted after departure, and tickets cannot be converted.

Crete Routes

High Season
  • Up to 14 days before departure: Tickets are cancelled without charge and are fully refundable, or they can be converted to open-date tickets or rebooked for another departure date.
  • Up to 7 days before departure: A 25% cancellation charge is applied, or tickets can be converted to open-date tickets or rebooked for another departure date.
  • Up to 2 hours before departure: A 50% cancellation charge is applied, or tickets can be converted to open-date tickets or rebooked for another departure date.
  • Up to the departure: A 50% cancellation charge is applied, and tickets cannot be converted to open-date or rebooked.
  • After departure: No refund is granted after departure, and tickets cannot be converted.
Low Season
  • Up to 1 hour before departure: Tickets are cancelled without charge and are fully refundable, or they can be converted to open-date tickets or rebooked for another departure date.
  • Up to the departure: A 50% cancellation charge is applied, or tickets can be converted to open-date tickets or rebooked for another departure date.
  • After departure: No refund is granted after departure, and tickets cannot be converted.

Refunds for Special Circumstances

Partial cancellation of a round trip
If one leg has already been used, the used portion is charged at full price, and the remaining segment is refunded based on the applicable cancellation timeframe.
Medical reasons
Refunds may be considered in cases of serious illness or accident, provided valid medical documentation is submitted.
Missed departure
No refund is granted if the passenger fails to board the vessel and has not modified or cancelled the ticket ahead of time.
Open-Date Tickets
Tickets can be converted to open-date if the request is made within the eligible cancellation timeframe. Open-date tickets are valid for one year from the date of conversion. They can be rebooked for a future sailing, subject to availability and payment of any fare difference.

10. Special offers and loyalty program

Blue Star Ferries offers a range of discounts tailored to specific passenger categories and travel types. Most discounts are available throughout the year, and proper documentation is required during the embarkation process to access any discounted fare.

Available Discounts

  • Children: Infants under 5 years old travel free without a reserved seat or bed, while children aged 5 to 10 receive a 50% discount on all routes.
  • Youth and Seniors: Passengers aged 17 to 25, as well as those over 60, benefit from discounts of up to 20% on selected ferry routes, depending on availability and route-specific offers.
  • Students: Students of Greek universities and international ISIC cardholders receive special discounts on passenger fares and, in some cases, on accompanying vehicles, particularly on routes to the Cyclades, Dodecanese, and North Aegean.
  • Families & Friends: Groups of 3 or 4 people traveling together in a triple or quad cabin with a vehicle may receive up to 20% off the cabin fare.
  • Return Discount: A 20-30% discount is applied to return tickets when both legs are booked at the same time.

Loyalty Program - SeaSmiles

The company operates the SeaSmiles loyalty program, open to passengers aged 18 and over. The program is valid across Blue Star Ferries, Hellenic Seaways, ANEK Lines, and Superfast Ferries. Members earn SeaSmiles points on ticket purchases and onboard spending in shops and restaurants. The program has three tiers — Blue, Silver, and Gold — with increasing benefits.
Members enjoy exclusive discounts, such as up to 40% off passenger fares, 20% off vehicle fares, and 10-15% off onboard services. Points can be redeemed for discounted tickets, while higher-tier members gain access to priority services and additional bonuses.

11. FAQ

What documents are required for travel?

Passengers must present a valid ticket along with a form of identification, such as a passport, ID card, or driver's license.

Are meals included in the ticket price?

Meals are not included in the ticket fare. Food and beverages are available for purchase at onboard restaurants, cafés, and bars.

What currencies are accepted onboard?

The onboard currency is the euro (€). Most major credit and debit cards are accepted.

How early should I arrive at the port?

Passengers are advised to arrive at the port at least 1 hour before departure.

Is insurance included in my ticket?

There is no insurance included in the ticket fare. Travel insurance should be purchased separately by the passenger if desired.

Are there medical facilities on board?

Blue Star Ferries offers medical facilities, including a first-aid station and telemedicine services. For medical emergencies, passengers should notify the reception immediately.

Can you smoke on board?

Smoking is strictly prohibited in all enclosed spaces, including cabins, lounges, and indoor lounge areas. Smoking is only permitted in designated outdoor deck areas.

12. Key milestones

Founding and Acquisition by Attica Group

  • 1965: The company is established as Strintzis Lines, operating small ferries in the Ionian Sea.
  • 1998: The company begins expanding into larger-scale Aegean Sea operations.
  • 2000: Attica Group, owner of Superfast Ferries, acquires 48% of Strintzis Lines, rebranding it as Blue Star Ferries. Blue Star 1 and Blue Star 2 are delivered, marking a shift toward modern, high-capacity ferries.

Fleet Expansion and Modernization

  • 2000-2005: Blue Star Ferries expands its network, focusing on key Aegean routes and standardizing its fleet with large Ro-Pax vessels. Vessels such as Blue Star Ithaki and Blue Horizon are introduced to the fleet.
  • 2006: The company acquires DANE Sea Lines, incorporating the vessel Diagoras into its Dodecanese network.
  • 2011: The company launched Blue Star Delos, a modern ferry built by Daewoo Shipbuilding in South Korea, and introduced it on the Cyclades route.
  • 2012: Sister ship Blue Star Patmos enters service, further strengthening the company's flagship fleet.

Strategic Vessel Additions and Transfers

  • 2014: The company sells Blue Star Ithaki to the Government of Canada, where it is renamed Fundy Rose. The vessel is delivered in November.
  • 2015: Blue Star purchases Lefka Ori from ANEK Lines and renames it Blue Galaxy, introducing it on the Piraeus-Chania line.
  • 2018: Attica Group acquires a majority stake in Hellenic Seaways, marking the beginning of integration into a wider network that includes Blue Star Ferries and Superfast Ferries.
  • 2020: Two former Hellenic Seaways vessels, Nissos Chios and Nissos Mykonos, are transferred and renamed Blue Star Chios and Blue Star Mykonos, expanding fleet flexibility and coverage.

ANEK Acquisition & Fleet Optimization

  • 2023-2024: ANEK Lines was acquired by Attica Group and integrated into its corporate structure. Older conventional ferries Blue Horizon and Blue Galaxy are phased out and transferred to Superfast Ferries and ANEK Lines, respectively, as part of Attica Group's internal restructuring.

13. Environmental efforts

Blue Star Ferries, under Attica Group, has taken measurable steps to reduce its environmental impact and CO₂ footprint.

Emission Reductions & Sustainability Initiatives

  • In 2023, the company achieved a 1% reduction in greenhouse gas (GHG) emissions intensity per nautical mile compared to 2019, along with a 3% cut in SOₓ emissions and a 4.4% drop in water use intensity per passenger.
  • The company's Environmental Policy mandates ongoing improvements, including fuel-saving operations, alternative fuel studies, and fleet renewal with eco-design principles.

EU Emissions Trading Compliance

  • As of January 2024, routes such as those to Crete fall under the EU Emissions Trading Scheme (EU ETS). Blue Star Ferries began purchasing emission allowances and applying a modest ETS surcharge (up to €2.78) on tickets to offset carbon emissions in compliance with new regulations.

Alternative Energy & Operations

  • Initiatives include trials of solar panel systems to power auxiliary systems.
  • Ongoing efforts to optimize vessel speed, improve hull and propeller efficiency, and reduce onboard electricity and water usage are part of their carbon-reduction strategy.

Community Engagement & Education

  • Blue Star Ferries hosted a climate-focused community conference on Amorgos in December 2022, partnering with Aegean Rebreath to raise awareness of climate change and marine pollution.
  • In 2023, 86% of employees participated in environmental training programs.

Reporting & Transparency

Attica Group consistently publishes detailed Sustainability Reports, following GRI frameworks which outline quantitative improvements like a 5.6% reduction in CO₂ emissions in 2019, and documents plans for monitoring emissions across its fleet, including Blue Star Ferries.

14. Contact data and ownership

Ownership & Management

Blue Star Ferries operates as a wholly owned subsidiary of Attica Group (officially Attica Holdings S.A.).

Central Office Contact Details

Offices

Discover the offices of Blue Star Ferries

All Destinations

Find an Office

All Destinations

Athens Piraeus port

Aruba Travel

Address: Gate 01 | 32 Papariga Street

Tel: 0040 43623393

Email: [email protected]

Greek Getaways

Address: Terminal A

Tel: 0070 43633493

Email: [email protected]

Athens' center

Aruba Travel

Address: Gate 10 | 15 Papariga Street

Tel: 0030 43600893

Email: [email protected]

BusStop Travel

Address: Central Bus Station, Kifissos Avenue

Tel: 0010 43632393

Email: [email protected]

Venice

Roma Ferry Desk

Address: Via Marsala 21

Tel: 0039 060001111

Email: [email protected]

Civitavecchia Port Point

Address: Molo Vespucci 4

Tel: 0039 060002222

Email: [email protected]

Ancona

Marseille Tickets

Address: 12 Quai du Port

Tel: 0033 040001111

Email: [email protected]

Nice Ferry Office

Address: 8 Avenue des Phoceens

Tel: 0033 040002222

Email: [email protected]

Cancelation and amendment Policies

Discover the policies of Blue Star Ferries

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Route

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To
Date of Travel
Cancellation Policy:

ROUTES IN CYCLADES - DODECANESE - NORTH AEGEAN
If the trip date is duringHIGH SEASON(03/04/26-19/04/26 & 28/05/26-13/09/26), the following applies:

• 14 days before departure: Tickets are canceled without cancellation fees or they can be converted to open date tickets or for another departure date.
• From 14 days up to 7 days prior to departure: A 25% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• From 7 days up to 12 hours prior to departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• From 12 hours up to the departure: A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
• After departure: Tickets cannot be canceled or converted to open date tickets or to another date.

DuringLOW SEASON(all other dates):
• 3 days before departure: Tickets are canceled without charge or can be converted to open date tickets.
• From 3 days up to 3 hours prior to departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• From 3 hours up to the departure: A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
• After departure: Tickets cannot be canceled or converted to open date tickets or to another date.


ROUTES in SARONIC ISLANDS
If the trip date is duringHIGH SEASON (03/04/26-19/04/26 & 28/05/26-13/09/26), the following applies:

• 4 days before departure: Tickets are canceled without cancellation fees or they can be converted to open date tickets or for another departure date.
• From 4 days up to 4 hours prior to departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• From 4 hours up to the departure: A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date. In Piraeus-Aegina-Agistri-Methana route, tickets can be converted to open date tickets or for another departure date, up to the departure.
• After departure: Tickets cannot be canceled or converted to open date tickets or to another date.

DuringLOW SEASON(all other dates):
• 1 day before departure: Tickets are canceled without charge or can be converted to open date tickets.
• From 1 day up to the departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• After departure: Tickets cannot be canceled or converted to open date tickets or to another date.

ROUTES PIRAEUS-HERAKLION & PIRAEUS-MILOS-CHANIA
If the trip date is duringHIGH SEASON (03/04/26-19/04/26 & 28/05/26-13/09/26), the following applies:

• 14 days before departure: Tickets are canceled without cancellation fees or they can be converted to open date tickets or for another departure date.
• From 14 days up to 7 days prior to departure: A 25% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• From 7 days up to 3 hours before the departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• From 3 hours up to the departure: A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
• After departure: Tickets cannot be canceled or converted to open date tickets or to another date.

DuringLOW SEASON(all other dates):
• 1 hour before departure: Tickets are canceled without charge or can be converted to open date tickets.
• From 1 hour up to the departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• After departure: Tickets cannot be canceled or converted to open date tickets or to another date.

Partial cancellation of tickets in special packages "1 Passenger and Car" & "Whole Cabins and Car" of this route is not allowed. Tickets of these packages can only be cancelled in total.

ROUTES in ADRIATIC SEA (INTERNATIONAL ROUTES)
Ticket cancellations are made at the central offices of Superfast Ferries or at the travel agency that issued the tickets.
• Tickets are 100% refundable if the cancellation is made up to 22 days before the departure.
• Tickets are 80% refundable if the cancellation is made from 21 days to 8 days before the departure or they can be converted to open date tickets.
• Tickets are 50% refundable if the cancellation is made from 7 days to 24 hours before the departure or they can be converted to open date tickets.
• If the cancellation is made less than 24 hours before the ferry departure or if the passenger does not show up at embarkation, then the tickets are not refundable at all but they can be converted to open date tickets up till 4 hours before departure time.
• Above refund policy is not valid to tickets issued with a special offer (e.g. Early Booking). In such cases, the cancellation terms of the offer are applicable.

OPEN DATE TICKETS for Domestic routes: Open date tickets are valid for two years. Tickets which have been converted to open date, are cancelled according to the cancellation terms and conditions of the originally issued tickets. If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare. If the new tickets are cheaper, the difference in rates is not refunded. Open date tickets are cancelled without fees when they have been originally issued as open date.
Super economy tickets are offered for limited number of tickets. These tickets cannot be cancelled or amended for another hour or departure date.
* Tickets can only be invalidated by the issuing agency and they cannot be invalidated over the phone. Passengers who wish to cancel their tickets must hand them over to the issuing agency.

OPEN DATE TICKETS for International routes: 
Open date tickets are valid for one year from the initial travel date. Open date tickets are not valid for embarkation unless replaced by new tickets with the date of departure.
If the fare of the new ticket is higher, passengers have to pay the difference. If the fare of the new ticket is lower, the difference in price is not refundable.
Open date tickets and replaced tickets are subject to the cancellation policy of the initial ticket.

Tickets issue:

All tickets must be issued with the name of the passenger on it, the sex and the age. If the passenger is a person with special needs, this must be made clear during the ticket issue. It is forbidden to issue a ticket on board, which is why passengers must issue tickets on time. Children up to 4 years old do not pay a ticket but they have to hold a ticket with zero fare.

Ticket cancellation:

The tickets can be cancelled only through the travel agent. You can not cancel a ticket by phone. The cancelled tickets must be returned to the travel agent.


Passengers Tickets Conditions
 

Approved by the Hellenic Ministry of Mercantile Marine
• The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
• The fare does not include catering.
• Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
• Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
• The bearer of a full ticket is allowed to carry free of charge luggage up to 50 kilos or 1 cubic meter.
• In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
• Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
• The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
• It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
• The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
• The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
• If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
• The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.

Vehicle Transport Receipt Conditions

Approved by the Hellenic Ministry of Mercantile Marine
• The drivers are obligated to load and unload their vehicle.
• The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
• The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
• In case of loss of vehicle transport receipt, the fare is not refunded.
• The vehicles passengers have to get out of them before their shipment aboard.
• The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
• The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.
• Unaccompanied alternative fuel vehicles (AFVs) are not permitted to be transported - boarded. Furthermore, AFVs that have damage in their power supply, their tanks, or accumulators, in case these have not been removed, will not be allowed to board the vessels. The respective driver-owner of the AFVs shall be solely responsible for ensuring that the vehicle in question is not damaged or defective in its fuel supply system or batteries. Alternative Fuel Vehicles (AFVs) are considered hybrid & electric vehicles and vehicles using liquefied and compressed gaseous fuels.

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On the other hand, we denounce with righteous indignation and dislike men who are so beguiled and demoralized by the charms of pleasure of the moment, so blinded by desire, that they cannot foresee the pain and trouble that are bound to ensue; and equal blame belongs to those who fail in their duty through weakness of will, which is the same as saying through shrinking from toil and pain. These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice is untrammelled and when nothing prevents our being able to do what we like best, every pleasure is to be welcomed and every pain avoided. But in certain circumstances and owing to the claims of duty or the obligations of business it will frequently occur.

On the other hand, we denounce with righteous indignation and dislike men who are so beguiled and demoralized by the charms of pleasure of the moment, so blinded by desire, that they cannot foresee the pain and trouble that are bound to ensue; and equal blame belongs to those who fail in their duty through weakness of will, which is the same as saying through shrinking from toil and pain. These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice is untrammelled and when nothing prevents our being able to do what we like best, every pleasure is to be welcomed and every pain avoided. But in certain circumstances and owing to the claims of duty or the obligations of business it will frequently occur.

On the other hand, we denounce with righteous indignation and dislike men who are so beguiled and demoralized by the charms of pleasure of the moment, so blinded by desire, that they cannot foresee the pain and trouble that are bound to ensue; and equal blame belongs to those who fail in their duty through weakness of will, which is the same as saying through shrinking from toil and pain. These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice is untrammelled and when nothing prevents our being able to do what we like best, every pleasure is to be welcomed and every pain avoided. But in certain circumstances and owing to the claims of duty or the obligations of business it will frequently occur.

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