View Reviews and ratings about our ferry ticketing service in full transparency.
Don't miss to rate reviews and ratings about the Ferry operators and vessels
Filters
Types
Ratings
- 3
- 2
- 8
- 7
- 0
Ages
- 1
- 3
- 3
- 1
- 9
- 3
Select Nationality
Nathan Miranda
69 yo - 2 bookingsalmost 4 years agoOriginal review in English
Outstanding Support!
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In Russia: Moscow > Saint Petersburg > Kazan > Sochi
A truly outstanding experience with exceptional service at every step.
Jose Francis
69 yo - 1 bookingsabout 4 years agoTranslated From Turkish
Average experience
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In Turkey: Izmir > Ankara > Istanbul
The booking process and customer service were decent, but the information about destinations was inadequate.
Answer by Ferrytickets agent Sofia M.We're sorry to hear about your experience. We are actively working on the areas you highlighted to improve our service.
Laura Black
34 yo - 4 bookingsabout 4 years agoOriginal review in English
Below expectations
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In South Africa: Johannesburg > Cape Town > Pretoria
Terrible booking experience with significant technical issues and poor customer service.
Answer by Ferrytickets agent Maria L.We're sorry to hear about your experience. We are actively working on the areas you highlighted to improve our service.- Scott Smith87 yo - 5 bookingsabout 4 years ago
Original review in English
Average experience
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In Turkey: Cappadocia > Antalya > Istanbul > Ankara > Izmir
Good notifications but disappointing booking process and customer service. Mixed experience overall.
Answer by Ferrytickets agent Sofia M.We're sorry to hear about your experience. We are actively working on the areas you highlighted to improve our service. - Bryan Mcgee
58 yo - 4 bookingsabout 5 years agoOriginal review in English
Below expectations
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In Egypt: Aswan > Cairo > Alexandria
The platform was difficult to navigate with frequent errors and unresponsive customer service.
Answer by Ferrytickets agent Maria L.We're sorry to hear about your experience. We are actively working on the areas you highlighted to improve our service. 
Derrick Lamb
24 yo - 1 bookingsabout 5 years agoOriginal review in English
Below expectations
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In Brazil: Manaus > Salvador > Brasília > São Paulo
Technical issues and poor customer service made for a frustrating experience. The information provided was insufficient for proper planning.
Answer by Ferrytickets agent Maria L.We're sorry to hear about your experience. We are actively working on the areas you highlighted to improve our service.
Lindsey Pollard42 yo - 5 bookingsabout 5 years agoOriginal review in English
Average experience
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In Egypt: Giza > Cairo > Luxor > Alexandria
Excellent notifications and detailed information, but slow customer service. The booking process needs improvement.
Answer by Ferrytickets agent John D.We're sorry to hear about your experience. We are actively working on the areas you highlighted to improve our service.
Stephanie Collier
48 yo - 4 bookingsabout 6 years agoOriginal review in English
Below expectations
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In India: Delhi > Jaipur > Mumbai
Multiple technical issues made the booking process frustrating. The customer service response times were slow and unreliable.
Answer by Ferrytickets agent Sofia M.We're sorry to hear about your experience. We are actively working on the areas you highlighted to improve our service. Your feedback is invaluable in helping us identify and fix shortcomings, and we appreciate your patience as we work to provide you with a better experience.
Erica Rose
33 yo - 5 bookingsabout 6 years agoOriginal review in English
Below expectations
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In Japan: Osaka > Hiroshima > Nara > Tokyo
The booking system was problematic and customer service was disappointingly slow. Good information provided was the only saving grace.
Answer by Ferrytickets agent Sofia M.We're sorry to hear about your experience. We are actively working on the areas you highlighted to improve our service.
Hayley Martinez57 yo - 2 bookingsabout 6 years agoTranslated From Hindi
Satisfactory service
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In India: Bangalore > Mumbai > Kolkata > Delhi
Great notifications and helpful customer service made up for the mediocre booking experience.
