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Kirk Nelson
40 yo - 4 bookingshace alrededor de 3 añosTranslated From English
Average experience
Booking ProcessInfo ProvidedNotificationsCustomer ServiceTrip In Thailand: Bangkok > Phuket > Krabi > Pattaya
Excellent customer service but poor booking process. The information provided was insufficient for proper planning.
Answer by Ferrytickets agent Maria L.We're truly sorry to hear about your experience. While we’re glad to know you found our customer service excellent, we understand your frustration with the booking process. We recognize that the information provided was insufficient and made proper planning difficult. Please be assured that we are actively reviewing and improving our communication and booking procedures to ensure a smoother experience moving forward.
